Inhouse IT v Outsources IT

When you run your own business, there are a lot of costs to consider. One of the most important you need to think about who is working on your IT. Increasingly, businesses are more and more reliant on technology, therefore it is important to think about who is overseeing that process and making sure everything is running efficiently.

The next part to consider is what type of IT service that you want- should you have your own inhouse team, or should you outsource it? It is important to consider the two options available to you and what will work best for your business.


In simple terms, an inhouse team will be based at your premises. This will mean they will be on hand with situations that require updates, maintenance and so forth. It also means that they are likely to know your system and will be able to adjust to your needs accordingly.

However, there are some disadvantages. One is the cost- in order to have someone on site, it is more expensive than outsourcing. Furthermore, having people used to a particular system can be difficult if you then need to change to different technology (for example, if you are a smaller business but then move into larger premises).


Outsourcing your IT support is different from an inhouse option in that someone from the outside works on your system rather than having them permanently on site. One of the big advantages of this is that you are not paying someone to physically be at your premises.

From a practical point of view this is especially useful for start ups and smaller businesses. When you need to consider what you are paying for, you do not necessarily have to have people constantly on hand. Outsourcing means you only bring in your technicians when you need them.

There is also the advantage in that an outsourced service can be more flexible when your company grows. While an inhouse team is good for one particular system, being able to adapt can be very useful, especially when your growth might be sudden and unexpected.

Another crucial aspect is that someone can call on their experience- you can get someone who can show you their qualifications. It allows you to work on a level that is similar to larger companies- larger companies can have more efficient inhouse teams, while a smaller company will have a smaller amount of people on hand.


While it depends on the resources you have available, outsourcing IT for a lot of startups and smaller businesses may well be the better option as it allows for reduced costs and improved flexibility. Ultimately, making the right choice is crucial as this will improve the productivity of your business and free up more time for you to focus on growth.

If you want to discuss IT packages in more detail please contact Digi Toolbox Ltd and we will be happy to go over the options available to you and find the best IT services to suit you and your business.