Increasingly, technology is becoming a crucial part of any business. It doesn’t matter if you run a cereal café or a phone centre, certain items are not just useful but are essential and it is worth knowing the technology essentials for your business that will help make it run that bit more efficiently.
Increasingly, tablets are proving to be important for a number of reasons. No more worrying about the waiting staff’s weird handwriting, an order can be put on the tablet and relayed to the kitchen. Equally, as more offices allow for remote working, a tablet can prove crucial in allowing for a more flexible working environment.
Social media has got a bad press for certain things, but the truth is more and more people look for recommendations on these platforms. Whether it is looking for a quirky local café to take pictures in or someone to fix their car, social media is becoming more and more important.
Furthermore, it is a great way to demonstrate your business. As well as showing people what you do, swiftly responding to negative feedback and resolving issues will be a massive positive marketing boost.
As people become more aware of businesses handling their data, cloud storage is becoming increasingly important. Data recovery is also important, so that in the event of a disaster, data won’t be lost.
It can also be important in terms of collaboration- everyone on your team can have access to the same information, regardless of whether they are in the office, at a trade fair or working from home.
Using video is another way to further collaboration- now you can ensure that different people in other branches can be at the same conference, as well as providing a platform so that people can read visual cues on top of taking in what people have to say over the phone.
More and more customers are asking the question, “Do you take cards?” Even if you don’t, there are apps available that can allow you to do this. Having this option removes a potential objection, increasingly the likelihood of getting a sale.
Specialised software and tech
There are a number of software options and equipment available. These can cover aspects such as making book-keeping easier. Another aspect can cover equipment as well- for example, a smart fridge that can warn you when you’re low on milk, or a heating system that can adjust according to the weather, avoiding wasted energy.
Whether it’s a phone menu system, a chatbot that covers frequently asked questions or artificial intelligence, automated systems look set to become another important tool for businesses in order to cut out wasted time and increase efficiency.
We can help
Not sure what technology you need? We can go over your business’ requirements and help come up with the tools you need to get the most from your software, equipment, and data. Contact us today to see what we can do for you.