Calling a company can be stressful. Being put on hold for too long, being put through to the wrong person, and having to repeat information can frustrate customers. This is why it is recommended you look at upgrading to a modern phone system. Remote working As well as making the experience better for your customers,…

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There are many ways to promote your business. Social media, broadcast media, print and trade shows can all be beneficial. But one area people often forget is email marketing. Used in the correct way, it can be a smart platform to direct your message to your potential customers. More personal An email can be more…

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Whether you are a small business or a multi-national, you have to consider how you promote your business. Word of mouth can be strong, but generating it can be difficult. One thing that companies need to consider is a simple question- is advertising on social media worthwhile? Reaching your customers The fact is pretty much…

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A website is often compared to a shop window. But it can also be like a shop- if it’s hard to open the door or the items are hard to find on the shelf, then people are less likely to use it. This is one of a few reasons why you should have a user-friendly…

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Increasingly, businesses of all sizes are reliant on technology. The best software and hardware can make your work more efficient and your business more productive. One example of this is Office 365, and it is worth knowing the benefits of using it. Flexible A big benefit of using Office 365 is that it is flexible,…

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