Most businesses have to use telephones or have some kind of phone system put in place. Even if you are self-employed, the chances are you will have some kind of mobile contact number or use a virtual assistant. Hosted telephony (sometimes referred to as cloud telephony or hosted VoIP) is when you use an outside…

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Calling a company can be stressful. Being put on hold for too long, being put through to the wrong person, and having to repeat information can frustrate customers. This is why it is recommended you look at upgrading to a modern phone system. Remote working As well as making the experience better for your customers,…

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Choosing a phone system for your business is an important decision. If you get the right package, you can make your working environment more efficient and maintain customer satisfaction. With the right approach, you can choose the phone system that is best for your business. Traditional v VoIP You need to consider which package can…

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