Virtual Landline Phone: The Best Business Communication Solution

virtual landline phone

In today’s digital world, businesses need reliable, flexible, and cost-effective communication solutions. A virtual landline phone provides all the benefits of a traditional landline—without the physical limitations. It allows businesses to receive and make calls from anywhere, using a mobile, laptop, or VoIP desk phone.

Whether you’re a small business, startup, or remote worker, a virtual landline phone helps maintain a professional business presence while offering cost savings and mobility.

This guide will explain how a virtual landline phone works, its key benefits, and why it’s the best business communication solution.

What is a Virtual Landline Phone?

A virtual landline phone is a cloud-based phone system that allows businesses to use a local or national phone number without a physical landline. Calls are routed over the internet (VoIP) and can be answered on:

  • Mobile phones
  • Laptops & desktops
  • VoIP desk phones

How Does a Virtual Landline Phone Work?

  1. A customer calls your business number.
  2. The call is forwarded to your chosen device (mobile, VoIP phone, or computer).
  3. You answer the call from anywhere, just like a normal landline.

🔹 85% of UK businesses now use virtual phone systems to improve communication.

5 Reasons Why Your Business Needs a Virtual Landline Phone

1. Work from Anywhere & Stay Connected

With a virtual landline phone, your business number isn’t tied to a physical location. This means:

  • Remote workers can answer business calls from anywhere.
  • Calls can be forwarded to multiple team members.
  • No expensive hardware is required—just a phone or computer with an internet connection.

🔹 70% of small businesses say a virtual landline improves customer communication.

2. Improve Business Image & Credibility

A virtual landline phone helps businesses appear more professional and trustworthy. Benefits include:

  • Use a local or national phone number instead of a mobile.
  • Create multiple numbers for different departments (e.g., sales, support).
  • Set up call menus & auto-attendants for a professional experience.

🔹 A business with a landline number is 50% more likely to be trusted by customers.

3. Reduce Costs Compared to Traditional Landlines

A virtual landline phone is cheaper than a traditional landline, offering:

  • No expensive phone line rental.
  • Lower call rates, especially for international calls.
  • Free call forwarding to VoIP devices.

🔹 Switching to a virtual phone system can reduce business phone costs by 60%.

4. Never Miss a Call with Smart Call Forwarding

A virtual landline phone ensures you never miss important business calls. Features include:

  • Call forwarding to mobiles, VoIP phones, or multiple users.
  • Voicemail-to-email for easy access to messages.
  • Custom call routing based on working hours or team availability.

🔹 Businesses using virtual numbers see a 35% increase in customer satisfaction due to better call handling.

5. Scale Easily as Your Business Grows

Unlike traditional phone systems, a virtual landline phone can scale effortlessly. Businesses can:

  • Add new phone numbers instantly.
  • Set up multiple users across different locations.
  • Expand internationally with UK & global virtual numbers.

🔹 Growing businesses prefer virtual landlines because they’re flexible, affordable, and easy to manage.

How to Choose the Best Virtual Landline Phone for Your Business

When selecting a virtual landline phone, consider:

  • Call Features: Look for call forwarding, voicemail-to-email, and auto-attendant options.
  • Number Options: Choose between local, national, or toll-free numbers.
  • VoIP Compatibility: Ensure it works with your existing devices.
  • Cost & Contracts: Opt for flexible plans without long-term commitments.
  • Customer Support: Pick a provider with 24/7 support for business continuity.

🔹 Future-proof your business by switching to a virtual landline before the UK’s PSTN switch-off in 2025.

A virtual landline phone is the best communication solution for businesses looking to:

  • Work remotely while maintaining a professional image.
  • Reduce phone costs compared to traditional landlines.
  • Never miss a call with advanced call forwarding.
  • Scale easily as the business grows.

With the UK’s PSTN switch-off approaching, now is the time to switch to a cloud-based virtual landline system.

Get a Virtual Landline Phone for Your Business Today

At Digi Toolbox, we provide high-quality virtual landline phone solutions for UK businesses. Contact us today to set up your business number.

📞 Phone: 01489 297070
📧 Email: [email protected]
📅 Book a Meeting with a Specialist

FAQ

1. Can I keep my existing business number with a virtual landline?

Yes, most providers offer number porting, so you can keep your current business number.

2. Does a virtual landline phone require a special device?

No, you can use it with mobiles, VoIP desk phones, or even your laptop.

3. How much does a virtual landline phone cost?

Pricing varies, but most plans start from £5-£20 per month, depending on features.

4. Can I use a virtual landline phone abroad?

Yes! Virtual numbers work from anywhere, making them ideal for international businesses and remote teams.

5. What happens to my virtual landline if my internet goes down?

Calls can be automatically forwarded to your mobile, ensuring zero downtime.

Start Your Project Today

At Digi Toolbox, we’re more than just a digital agency—we’re a partner dedicated to understanding your business and helping you achieve your goals. That’s why we take a consultative approach to discovery, ensuring that every solution we provide is tailored to your unique requirements.

We offer a free discovery consultation, which can be conducted in the way that suits you best: face-to-face, at our office, via Microsoft Teams, or over the phone. This flexibility ensures that no matter how you choose to connect with our digital agency, the process is convenient and designed around your needs.

To deepen our understanding of your business, we also provide free audits covering digital marketing, IT, and telephony. These audits give us valuable insights into your existing systems, allowing our team to identify opportunities for improvement and create bespoke strategies. By taking the time to analyse your business, we ensure that every recommendation we make is perfectly aligned with your objectives.

At Digi Toolbox, we take pride in being a digital agency that puts your business first. With our consultative approach, we’ll deliver personalised solutions to drive your success. Let’s start the conversation. Contact us today to discuss our digital agency solutions today!