Flexible, Hosted Phone Systems Built for Modern Business Communication
Enhance Your Business Communication with Flexible, Scalable, and Cost-Effective Hosted Phone Systems
Hosted Phone Systems:
Embrace Flexibility and Reliability in Your Business Communication
A hosted phone system provides your organisation with advanced communication features, high-quality voice service, and the flexibility to grow with your business—all without the need for on-site hardware. Unlike on-premise solutions, hosted phone systems operate in the cloud, offering seamless connectivity and reduced maintenance responsibilities. Our hosted phone systems are designed to meet the evolving needs of UK businesses, enabling you to communicate efficiently and confidently. Here’s how our hosted phone solutions can deliver powerful, reliable communication for your organisation.
Why Hosted Phone Systems are a Smart Choice for Modern Businesses
Hosted phone systems offer more than just a way to make calls—they are a dynamic communication solution that adapts to your business’s needs. With our expert hosted phone solutions, your business can enjoy reliable service, flexible configuration, and the ease of a managed, cloud-based system. Empower your business with hosted phone systems that support your growth and keep your communication streamlined.
Hosted Phone Systems – Flexible, Cloud-Based Telephony
Looking for a professional, future-proof phone system without the hardware headaches? Hosted phone systems from Digi Toolbox deliver all the functionality of a traditional system—without the cost, complexity, or limitations. Fully managed and cloud-based, our VoIP solutions keep your team connected wherever they work.
Discover our Hosted Phone Systems and Solutions
System Planning & Setup
We begin by learning how your team works—so we can build a phone system that fits seamlessly into your daily operations.
- Needs & Usage Assessment
We review your current call setup, team structure, and usage patterns to design a solution that meets your business goals.
- Number Porting & Provisioning
We manage the porting of existing numbers or provide new regional/non-geographic numbers to suit your brand.
- Call Routing & Auto Attendants
We set up intuitive call flows, menus, and hunt groups to ensure calls are directed quickly and professionally.
- Multi-Device Compatibility
Your system works across desk phones, mobiles, laptops, and tablets—giving you full flexibility.
Installation & Configuration
Your hosted system is installed and ready to go—without the need for on-site servers or complex infrastructure.
- Plug-and-Play Handsets
We supply and configure VoIP handsets that arrive ready to use—just plug them in and you’re connected.
- Softphone & App Integration
Make and receive calls on your desktop or mobile with apps that bring your office extension with you anywhere.
- Custom Greetings & Voicemail
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- Training & Go-Live Support
We provide user-friendly training and hands-on launch support, so your team can hit the ground running.
Ongoing Support & Management
We manage everything behind the scenes—so you can focus on your business while we keep your phone system running perfectly.
- UK-Based Support Team
Our friendly Hampshire-based team is always on hand to assist with changes, issues, or advice.
- Remote Changes & Updates
Need to add a user, change a greeting, or adjust routing? We handle it instantly, without tech jargon.
- Performance Monitoring
We keep an eye on system health and call quality to catch issues before they affect your team.
- Automatic System Updates
Because it’s cloud-based, your phone system stays secure, current, and feature-rich—automatically.
Features & Scalability
Hosted phone systems are built to grow with your business. Whether you have 2 users or 200, we scale with you.
- Call Recording & Logs
Record calls for training, compliance, or customer service review—with searchable access to recordings.
- Voicemail to Email
Receive voicemail messages as audio files in your inbox for easy access and faster response times.
- CRM & App Integrations
Integrate your phone system with CRMs or tools like Microsoft Teams, HubSpot, and more.
- Add Users Easily
As your business expands, we can add new users or locations in minutes—without new hardware.
Ready to Upgrade Your Communication with a Hosted Phone System?
Investing in a hosted phone system is a strategic choice to enhance flexibility, scalability, and cost-efficiency in your business communications. Our tailored hosted solutions are built to support UK businesses with high-quality voice service, advanced features, and dependable support. Let us help you create a seamless communication system that keeps your team connected, productive, and focused on growth.
Expert Support for Your Hosted Phone System
Our dedicated team of communication specialists is here to support your hosted phone system, ensuring a seamless experience with minimal disruptions. From initial setup and configuration to ongoing maintenance and support, our experts are available to provide proactive assistance tailored to your business needs. We offer:
24/7 System Monitoring and Maintenance
Our team continuously monitors your hosted phone system, addressing issues before they impact your operations. Regular updates and security patches are automatically implemented, ensuring your system remains secure, reliable, and optimised for performance.
Customised Feature Configuration
We work closely with you to configure your hosted phone system to meet your unique requirements. Whether you need advanced call routing, voicemail to email, or integration with CRM tools, we’ll tailor your setup to ensure it aligns perfectly with your business processes.
Responsive Technical Assistance
In the event of any technical issues, our support team is available to provide fast, responsive assistance. We’ll quickly diagnose and resolve any problems, minimising downtime and ensuring your communication channels remain open.
A Modern Choice for Business Communication
Consider these reasons why hosted phone systems are a powerful investment for UK businesses:
99.99% Uptime with Built-In Redundancy
Hosted phone systems offer industry-leading uptime, ensuring that your business remains connected even during peak demand. With cloud redundancy, you’re protected against outages, so your team can communicate without interruption.
Automatic Updates and Maintenance Included
With hosted phone systems, updates and maintenance are handled by our providers, ensuring you always have access to the latest features and security enhancements without any additional costs or effort on your part.
Perfect for Remote and Hybrid Workforces
Hosted phone systems support remote and hybrid work environments by allowing employees to access the phone system from anywhere with an internet connection. This flexibility is ideal for modern businesses with distributed teams or remote work policies. Ready to Upgrade Your Communication w
Book a Free Telecoms Consultation with a Specialist
Contact us to schedule a free, no-obligation consultation. Discover how our hosted phone systems can empower your business with the flexibility and reliability you need.
Start Your Project Today
Hosted Phone Systems Designed for Flexibility and Growth
At Digi Toolbox, we help UK businesses stay connected with reliable, cloud-based hosted phone systems that offer flexibility, scalability, and cost-effective communication. Perfect for hybrid teams, remote workers, or growing companies, our hosted solutions give you all the benefits of a modern phone system—without the need for on-site hardware.
With a hosted phone system, your calls are handled over the internet using VoIP (Voice over Internet Protocol) technology. This allows your team to make and receive calls from anywhere, using desk phones, mobiles, or even laptops—while still appearing professional and consistent to your customers.
We start with a free consultation to understand how your business operates and what your communication needs look like now and in the future. Whether we meet face-to-face, at our Hampshire office, online via Microsoft Teams, or over the phone, we’ll work around your schedule and make the process easy and straightforward.
Once we understand your needs, we’ll recommend a tailored hosted phone system with features like call forwarding, voicemail to email, auto-attendants, and smart call routing. Everything is set up and managed in the cloud, so there’s no need to worry about on-site hardware or costly maintenance. You’ll also benefit from built-in flexibility—adding new users, numbers, or locations is simple and can be done as your business grows.
As part of our telephony and IT support offering, Digi Toolbox will handle the setup, training, and ongoing support, so your team can stay focused on what matters most—serving your customers and growing your business.
We’re proud to be a trusted UK digital agency that combines technical expertise with a personal, consultative approach. From initial planning to day-to-day support, we’re with you every step of the way.
Ready to upgrade to a smarter phone system? Contact Digi Toolbox today to book your free hosted phone system consultation and discover how we can keep your team connected—wherever they work.
FAQ's
Your Questions Answered
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A hosted phone system is a cloud-based telephony solution where the hardware and infrastructure are managed offsite by a service provider. Your calls are routed over the internet, eliminating the need for traditional on-site PBX equipment.
hosted system offers flexibility, scalability, and cost savings. It supports remote work, allows for easy system updates, and provides advanced features like call analytics, voicemail-to-email, and mobile integration without the need for expensive hardware.
Our hosted phone systems are built on robust cloud infrastructure with 99.99% uptime, ensuring reliable and uninterrupted communication. We also provide failover options to maintain service continuity.
Yes, we offer number porting services, allowing you to retain your existing numbers when transitioning to our hosted phone system.
Scaling is simple with a hosted system. You can add or remove users, extensions, and features on demand without the need for additional hardware installations or complex configurations.
