Traditional landline systems are being replaced by VoIP (Voice over Internet Protocol) telephone systems, offering businesses a more flexible, cost-effective, and feature-rich solution. With the UK’s PSTN switch-off in 2025, businesses that still rely on traditional landlines will need to transition to VoIP telephone systems.
But what makes telephone systems VoIP superior? Let’s explore the key features that set them apart and why businesses are making the switch.
What Are Telephone Systems VoIP?
A VoIP telephone system allows businesses to make and receive calls over the internet rather than through traditional phone lines. This technology provides lower costs, better functionality, and greater flexibility compared to traditional PBX systems.
Unlike landlines, VoIP can be used anywhere with an internet connection, making it ideal for businesses with remote teams, multiple locations, or hybrid workforces.
The Key Features of Telephone Systems VoIP
1. Lower Call Costs & No Line Rental
One of the biggest benefits of a VoIP telephone system is the cost savings. Businesses can:
- Eliminate expensive landline rental fees.
- Reduce call charges, especially for long-distance and international calls.
- Use unlimited call packages for predictable monthly costs.
2. Remote & Mobile Access
Unlike traditional systems, VoIP telephone systems allow employees to:
- Make and receive business calls from anywhere using their mobile, tablet, or laptop.
- Work remotely while staying connected to the company phone system.
- Keep the same business phone number even when working from different locations.
3. Voicemail-to-Email & Call Recording
- Voicemail-to-email: VoIP sends voicemail messages directly to your inbox, so you can listen to them on the go.
- Call recording: Automatically record and store calls for training, compliance, or dispute resolution.
4. Auto-Attendant & Call Routing
- Auto-attendant (virtual receptionist) directs calls to the right department without needing a human operator.
- Call routing ensures that incoming calls are transferred to the appropriate team member, improving efficiency and customer service.
5. Conference Calling & Video Integration
- Host audio and video conferences without needing additional software.
- Integrate VoIP with Zoom, Microsoft Teams, or Google Meet for seamless collaboration.
6. Scalability & Easy Expansion
- Easily add or remove phone lines as your business grows—no need for costly infrastructure changes.
- Set up new employees with a VoIP extension in minutes, whether they work in-office or remotely.
7. Enhanced Security & Call Encryption
- VoIP systems use encryption to protect business calls from hacking and eavesdropping.
- Advanced security features like firewalls and multi-factor authentication (MFA) ensure safe and reliable communication.
8. CRM & Business Tool Integration
Connect VoIP telephone systems with CRM software, email platforms, and customer support tools like:
- Salesforce
- HubSpot
- Microsoft 365
- Slack
This allows businesses to log calls automatically, track customer interactions, and improve productivity.
Why Businesses Need to Switch to VoIP Now
With the upcoming PSTN switch-off in 2025, businesses still using traditional phone lines will need to transition to VoIP telephone systems to avoid service disruptions.
The Benefits of Switching Now:
- Lower costs – Save on calls and eliminate landline rental fees.
- Better flexibility – Work from anywhere with mobile VoIP access.
- Scalability – Easily add users without expensive hardware.
- Future-proof your business – Stay ahead with a system built for the digital era.
Upgrade to a Telephone Systems VoIP Today
Switching to a VoIP telephone system is one of the smartest decisions a business can make. With lower costs, advanced features, and improved flexibility, VoIP ensures businesses stay connected, efficient, and competitive.
If you would like to find out more, please get in touch with us to discuss your requirements or book a meeting with a specialist at a time that works for you.
📞 Phone: 01489 297070
📧 Email: [email protected]
📅 Book a Meeting with a Specialist
FAQ: Telephone Systems VoIP
1. What is a VoIP telephone system?
A VoIP telephone system uses the internet to make and receive calls instead of traditional phone lines, offering lower costs and more features.
2. Is VoIP cheaper than a traditional phone system?
Yes! VoIP eliminates line rental fees and significantly reduces national and international call costs.
3. Can I keep my existing phone number when switching to telephone systems VoIP?
Yes, most VoIP providers allow number porting, so you don’t need to change your business phone number.
4. What happens to my telephone systems VoIP if my internet goes down?
If your internet connection is lost, VoIP calls can be automatically forwarded to a mobile phone or backup internet connection.
5. Is telephone systems VoIP secure for business use?
Yes! VoIP uses encryption, firewalls, and advanced security protocols to protect calls from hacking and cyber threats.
