Effective communication is vital for small businesses aiming to thrive in today’s competitive landscape. Voice over Internet Protocol (VoIP) technology offers a cost-effective and flexible solution, enabling businesses to make calls over the internet rather than traditional phone lines. The best VoIP for small businesses not only reduces costs but also provides greater mobility and scalability for growing organisations. VoIP systems often include features that were once only accessible to large enterprises, such as call recording, voicemail to email, and virtual receptionists.
As remote work becomes more common, having a reliable VoIP solution ensures teams remain connected from any location. With numerous providers available, selecting the right service can be challenging. Factors to consider include pricing, included features, scalability, customer support, and ease of integration with existing systems.
At Digi Toolbox Ltd, we understand the importance of reliable communication systems. Whether you’re a startup or an expanding small business, choosing the right VoIP provider can improve productivity and streamline operations. Here, we present the top 5 VoIP options for small businesses in the UK to help you make an informed decision.
Best VoIP for Small Business No.1: RingCentral
RingCentral is a prominent VoIP provider, offering a comprehensive suite of communication tools tailored for small businesses.
Key Features:
- Unlimited calling within the UK
- Video conferencing capabilities
- Integration with popular business applications
- Mobile and desktop apps for seamless communication
Pricing:
- Essentials: £12.99 per user/month
- Standard: £19.99 per user/month
Best VoIP for Small Business No.2: bOnline
bOnline caters specifically to startups and growing businesses, providing affordable VoIP solutions without compromising on quality.
Key Features:
- Customisable call management features
- Voicemail to email transcription
- Caller ID and call forwarding
- Easy setup with no hardware requirements
Pricing:
- Starter: £7 per user/month
- Unlimited Calling: £13.95 per user/month
Best VoIP for Small Business No.3: Voipfone
Voipfone is a UK-based provider recognised for its award-winning services tailored for small businesses.
Key Features:
- Virtual PBX system
- Call recording and conferencing
- Free number porting
- UK-based customer support
Pricing:
- Pay-as-you-go plans starting from £2 per month
Best VoIP for Small Business No.4: Vonage
Vonage offers scalable VoIP solutions suitable for small to medium-sized enterprises, with a focus on flexibility and integration.
Key Features:
- Unlimited UK calls
- CRM integration
- Mobile and desktop apps
- 24/7 customer support
Pricing:
- Express: £10 per user/month
- Core: £18 per user/month
Best VoIP for Small Business No.5: VoIP Business
VoIP Business is a UK-based provider offering a range of features designed to enhance business communication.
Key Features:
- Free phone number
- CRM integration
- Call management with task integration
- Real-time analytics
Pricing:
- Free plan available
- Premium plans with additional features
Choosing the best VoIP provider depends on your specific business needs, including budget, essential features, and growth plans. Beyond pricing, consider aspects like customer support, integration capabilities, and ease of use. A reliable VoIP system can improve customer service, boost collaboration, and support future expansion. At Digi Toolbox Ltd, we offer tailored telephony services designed to help small businesses achieve efficient, cost-effective communication.
If you would like to find out more, please get in touch with us to discuss your requirements or book a meeting with a specialist at a time that works for you.
Phone: 01489 297070
Email: [email protected]
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Best VoIP for Small Business FAQs
What is VoIP, and how can it benefit my small business?
VoIP (Voice over Internet Protocol) allows you to make voice calls using an internet connection instead of a traditional phone line. Benefits for small businesses include cost savings, enhanced flexibility, and access to advanced communication features.
Are VoIP calls reliable?
Yes, with a stable internet connection, VoIP calls can be as reliable as traditional landline calls. It’s important to ensure sufficient bandwidth and network stability to maintain call quality.
Can I keep my existing phone number when switching to VoIP?
Most VoIP providers offer number porting services, allowing you to retain your existing business phone number when transitioning to their service.
