Calling a company can be stressful. Being put on hold for too long, being put through to the wrong person, and having to repeat information can frustrate customers. This is why it is recommended you look at upgrading to a modern phone system. Remote working As well as making the experience better for your customers,…

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There are many ways to promote your business. Social media, broadcast media, print and trade shows can all be beneficial. But one area people often forget is email marketing. Used in the correct way, it can be a smart platform to direct your message to your potential customers. More personal An email can be more…

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Whether you are a small business or a multi-national, you have to consider how you promote your business. Word of mouth can be strong, but generating it can be difficult. One thing that companies need to consider is a simple question- is advertising on social media worthwhile? Reaching your customers The fact is pretty much…

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A website is often compared to a shop window. But it can also be like a shop- if it’s hard to open the door or the items are hard to find on the shelf, then people are less likely to use it. This is one of a few reasons why you should have a user-friendly…

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Increasingly, businesses of all sizes are reliant on technology. The best software and hardware can make your work more efficient and your business more productive. One example of this is Office 365, and it is worth knowing the benefits of using it. Flexible A big benefit of using Office 365 is that it is flexible,…

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Whether you are a new business looking to spread the word or an established name trying to find new markets, marketing is an important part of your business. However, sometimes, it can be hard for businesses to promote themselves, or they may not always be able to do so effectively alongside other parts of their…

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Increasingly, technology is becoming a crucial part of any business. It doesn’t matter if you run a cereal café or a phone centre, certain items are not just useful but are essential and it is worth knowing the technology essentials for your business that will help make it run that bit more efficiently. Tablet devices…

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Whether you are a sole trader or a multinational, how you present your business is crucial. While you may feel confident that you can promote yourself, you may find that you have hit a wall in terms of converting promotion into footfall and sales. This is just one reason you should consider getting someone to…

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Social media can sometimes be dismissed, with people feeling that it is a distraction. However, this is often a misconception. As with any medium, social media has ways, it is not only beneficial but is essential for your business, and here are five reasons why. Customer service It is often said that one disgruntled customer…

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For some time now, we have known that Windows 7 was officially over. Now, this has been further confirmed as the support for Windows 7 is now coming to an end. For any number of individuals, companies, and people who use computers, it is important that you are aware of what is happening and how…

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