Hosted Phone Systems – Flexible Cloud Communication for Modern Businesses
Reliable Hosted Phone Systems Built Around Your Business
Stay connected with a flexible cloud-based phone system designed for modern businesses. Digi Toolbox hosted phone solutions combine advanced VoIP features, remote working flexibility and dependable support — without the need for costly on-site hardware.
Whether your team works from the office, remotely or across multiple locations, our hosted telephony systems provide seamless communication that scales with your business.
Speak to Our Team Today
Looking to upgrade your business communications? Our specialists are here to help you find the right hosted phone solution for your business needs.
Why Choose a Hosted Phone System?
Hosted phone systems offer a modern, scalable alternative to traditional business telephony. By moving your communications to the cloud, your business benefits from greater flexibility, lower maintenance and improved reliability.
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Cloud-based system with no on-site PBX hardware
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Ideal for remote and hybrid working
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Easy scalability as your business grows
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Lower maintenance and reduced upfront costs
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Access calls from desk phones, mobiles and laptops
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Built-in business continuity and failover options
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Automatic updates and ongoing improvements
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Professional call handling and routing features
Advanced Features for Modern Businesses
CRM
Integration
Connect your hosted phone system with popular CRM and business platforms to improve efficiency and customer management.
Remote & Hybrid Working
Enable your team to make and receive calls from anywhere using desktop apps, mobiles and VoIP handsets.
Call Recording & Analytics
Monitor call performance, recordings and user activity with advanced reporting and insights.
Business
Continuity
Built-in resilience and failover features help keep your communications running during outages or disruptions.
System Planning & Setup
Every hosted phone solution starts with understanding how your business communicates. We design and configure systems tailored to your team, workflows and future growth plans.
We Can Help With:
Call flow and routing configuration
Number porting and business numbers
Auto attendants and hunt groups
Device and softphone setup
User provisioning and permissions
Installation & Configuration
Your hosted phone system is pre-configured and ready to deploy with minimal disruption to your business operations.
Included as Standard:
Plug-and-play VoIP handsets
Desktop and mobile softphone setup
Voicemail and greeting configuration
User onboarding and training
Go-live support and assistance
Ongoing Support & Maintenance
We provide proactive support and ongoing management to ensure your hosted phone system performs reliably day after day.
Ongoing Services Include:
UK-based technical support
Remote system monitoring
Software updates and maintenance
Performance and call quality checks
Fast issue resolution when required
Upgrade Your Business Communications
A hosted phone system gives your business the flexibility to communicate professionally from anywhere, without the limitations of traditional on-site infrastructure.
Trusted Hosted Phone Solutions
Digi Toolbox delivers hosted business phone systems that combine reliability, scalability and simplicity.
Why Businesses Work With Us
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Flexible hosted VoIP solutions
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UK-based support and expertise
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Reliable call quality and uptime
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Solutions tailored to your business
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Simple deployment and onboarding
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Long-term support and guidance
Your Questions About our Hosted Phone Solutions Answered
To find out more, click “Book A Meeting” and choose a time and date convenient to you.
A hosted phone system is a cloud-based business telephone solution that allows calls to be made and received over the internet rather than through traditional phone lines. The system is managed by your provider, eliminating the need for expensive on-site telephone infrastructure.
Hosted phone systems use Voice over Internet Protocol (VoIP) technology to route calls through a secure internet connection. Employees can access the system using desk phones, mobile devices, laptops, or softphone applications, making communication flexible and accessible from virtually anywhere.
Hosted phone systems offer several advantages, including:
- Lower upfront costs
- Reduced maintenance requirements
- Remote and hybrid working support
- Easy scalability as your business grows
- Advanced call management features
- Improved business continuity
- Automatic software updates
Yes. Hosted phone systems are particularly popular with small and medium-sized businesses because they provide enterprise-level communication features without the high costs associated with traditional on-premise systems.
Absolutely. Hosted telephony solutions allow employees to make and receive business calls from any location using internet-connected devices. This makes them ideal for remote teams, hybrid working environments, and businesses with multiple locations.
In most cases, yes. Existing business telephone numbers can usually be transferred to a hosted phone system through a process called number porting, ensuring continuity for customers and suppliers.
Features often include:
- Auto attendants
- Call forwarding
- Voicemail-to-email
- Call recording
- Video conferencing
- Mobile and desktop applications
- Call reporting and analytics
- CRM integration
- Call queues and hunt groups
Modern hosted phone systems are highly reliable and are typically hosted in secure data centres with built-in redundancy and disaster recovery measures. Many providers also offer service-level agreements (SLAs) to guarantee uptime and performance.
Pricing depends on factors such as the number of users, required features, call volumes, and support requirements. Hosted systems are generally more cost-effective than traditional phone systems because they eliminate the need for expensive hardware and ongoing maintenance.
Most hosted phone systems can be deployed quickly, often within a few days depending on the complexity of the setup. Because the infrastructure is cloud-based, installation is usually much faster than traditional on-premise telephone systems.