In today’s digital world, business communication is evolving rapidly. Traditional phone lines are being replaced with VoIP (Voice over Internet Protocol) technology, offering lower costs, better call quality, and advanced features.
With the UK’s PSTN switch-off coming in 2025, businesses must transition to phone VoIP to stay connected. But what exactly is phone VoIP, and why should your business make the switch?
This guide will explain how phone VoIP works, its key benefits, and why it’s the future of business communication.
What is Phone VoIP?
Phone VoIP allows businesses to make and receive calls using the internet instead of traditional phone lines. Unlike standard landlines, VoIP technology converts voice signals into digital data, transmitting them over a broadband connection.
How Does Phone VoIP Work?
- A VoIP phone connects to your internet instead of a landline.
- Calls are transmitted digitally for better clarity and speed.
- Businesses can use desk phones, cordless VoIP phones, or softphones (software-based phones on a computer or mobile).
🔹 85% of UK businesses are expected to switch to VoIP before 2025.
5 Reasons Why Your Business Needs Phone VoIP
1. Reduce Costs & Save Money
One of the biggest benefits of phone VoIP is lower costs. Compared to traditional landlines, VoIP:
- Eliminates expensive line rental fees.
- Offers cheaper local, national, and international calls.
- Includes free VoIP-to-VoIP calls, even for remote workers.
🔹 Businesses switching to VoIP save an average of 60% on communication costs.
2. Future-Proof Your Business Before the 2025 PSTN Switch-Off
BT is shutting down the Public Switched Telephone Network (PSTN) in 2025, meaning all businesses must switch to digital phone systems like VoIP.
Benefits of switching now:
- Avoid last-minute disruptions when PSTN shuts down.
- Upgrade to a modern, cloud-based phone system.
- Stay ahead of competitors already using VoIP.
🔹 By 2025, all UK businesses will need a VoIP-based communication system.
3. Improve Call Quality & Reliability
With phone VoIP, businesses experience:
- HD voice clarity for crystal-clear calls.
- No static, dropped calls, or interference.
- Stronger call reliability, as VoIP works over broadband.
🔹 VoIP provides up to twice the audio clarity of standard landlines.
4. Unlock Advanced Business Features
Unlike traditional phone systems, VoIP offers powerful features to improve business communication, including:
- Voicemail-to-email – Receive voicemail messages in your inbox.
- Call forwarding & routing – Redirect calls to mobile or other locations.
- Auto-attendant & call menus – Professionally route customer calls.
- Video calling & conferencing – Ideal for remote teams.
🔹 Businesses using VoIP experience a 40% boost in productivity through automation and smart call handling.
5. Work from Anywhere with Remote Access
With phone VoIP, employees can stay connected from any location, using:
- Desk phones in the office.
- Cordless VoIP phones for mobility.
- Softphones on laptops, tablets, or mobile devices.
🔹 75% of UK businesses now use VoIP to support remote and hybrid teams.
How to Choose the Best Phone VoIP System for Your Business
When selecting a phone VoIP system, consider the following:
- Call Quality: Look for HD voice and noise reduction.
- VoIP Features: Ensure the system includes call forwarding, voicemail-to-email, and conferencing.
- Scalability: Pick a system that can grow with your business.
- VoIP Provider Compatibility: Check that the service works with your internet connection.
- Security Measures: Choose a provider offering encryption and secure call protection.
Popular VoIP phone brands include Yealink, Cisco, Grandstream, and Polycom.
With the UK’s landline switch-off approaching, phone VoIP is the future of business communication. It offers lower costs, improved call quality, and advanced features to help businesses stay connected, efficient, and ready for the digital era.
Switch to Phone VoIP Today
At Digi Toolbox, we provide expert VoIP solutions for UK businesses. Contact us today to find the best phone VoIP system for your needs.
📞 Phone: 01489 297070
📧 Email: [email protected]
📅 Book a Meeting with a Specialist
FAQ
1. Can I keep my business phone number when switching to VoIP?
Yes, most VoIP providers allow number porting, so you can keep your current phone number.
2. Does phone VoIP require a fast internet connection?
A stable broadband connection is needed for high-quality VoIP calls. A speed of 100 kbps per call is recommended.
3. How much does phone VoIP cost?
VoIP costs vary based on provider and features, but most businesses save up to 60% compared to traditional landlines.
4. Is it secure?
Yes! Modern VoIP systems offer encryption, firewalls, and security measures to protect calls from cyber threats.
5. How long does it take to set up phone VoIP?
Most VoIP systems can be set up within 24 hours, with minimal downtime.
