As businesses transition from traditional phone systems to VoIP (Voice over Internet Protocol), selecting the right VoIP phone handset is crucial. A high-quality VoIP handset ensures clear calls, seamless communication, and cost savings while providing advanced features like call forwarding, voicemail-to-email, and HD voice.
But with so many options available, how do you choose the best VoIP phone handset for your business? This guide will help you understand what to look for when selecting a VoIP phone to ensure efficient, reliable, and future-proof communication.
What is a VoIP Phone Handset?
A VoIP phone handset is a telephone that uses the internet instead of traditional phone lines to make and receive calls. These handsets connect to a VoIP system and provide:
- Crystal-clear HD voice quality.
- Lower call costs compared to traditional landlines.
- Advanced features like call routing, conferencing, and voicemail-to-email.
- Flexibility to work with cloud-based or on-premise VoIP systems.
Businesses use VoIP handsets to enhance communication, improve efficiency, and cut operational costs.
5 Key Factors to Consider When Choosing a VoIP Phone Handset
1. Call Quality & Audio Performance
Poor call quality can disrupt business operations. Look for a VoIP phone handset that offers:
- HD voice for crystal-clear calls.
- Noise cancellation to reduce background sounds.
- Wideband audio for better sound clarity.
🔹 VoIP systems with HD voice provide up to 2x better audio quality than traditional landlines.
2. Wired vs. Wireless VoIP Handsets
Decide between a wired or cordless VoIP phone handset based on your business needs:
- Wired VoIP handsets – Best for desks, call centres, and offices where phones remain stationary.
- Wireless (DECT or Wi-Fi) VoIP handsets – Ideal for warehouses, retail stores, and remote workers who need mobility.
🔹 Wireless VoIP phones allow employees to move freely while staying connected to business calls.
3. VoIP Features & Functionality
Choose a VoIP phone handset with the features that match your business requirements, such as:
- Call forwarding & routing for seamless customer service.
- Voicemail-to-email transcription for convenience.
- Multiple lines & conferencing support for collaboration.
- Auto-attendant functionality for professional call handling.
🔹 VoIP handsets with smart call management features can increase team productivity by 30%.
4. Compatibility with Your VoIP System
Ensure your VoIP phone handset is compatible with your existing VoIP provider or PBX system. Check for:
- SIP (Session Initiation Protocol) compatibility – Works with most VoIP systems.
- Integration with collaboration tools like Microsoft Teams & Zoom.
- Cloud-based or on-premise VoIP system support.
🔹 SIP-compatible VoIP phones work with most UK VoIP providers, ensuring flexibility and future scalability.
5. Budget & Cost Savings
A VoIP phone handset should offer the best value for money. Consider:
- Upfront costs vs. long-term savings – Higher-end models offer more features but may be costlier.
- Scalability – Choose handsets that grow with your business.
- Total cost of ownership – Factor in setup, maintenance, and VoIP service costs.
🔹 Businesses switching to VoIP save an average of 60% on phone bills compared to traditional landlines.
Best VoIP Phone Handsets for Businesses in 2025
Here are some of the top-rated VoIP phone handsets for UK businesses:
1. Yealink T54W
- Best for: Small & medium-sized businesses.
- Features: HD voice, Bluetooth & Wi-Fi, 4.3” colour display.
- Price range: £150–£200.
2. Poly (Polycom) VVX 450
- Best for: Call centres & offices.
- Features: 12-line support, full HD voice, built-in speakerphone.
- Price range: £180–£250.
3. Grandstream GXP2170
- Best for: Large businesses & executives.
- Features: 12-line support, 48 digital BLF keys, Bluetooth & Wi-Fi.
- Price range: £120–£180.
4. Cisco 8841
- Best for: Enterprise-level businesses.
- Features: Secure VoIP calls, HD voice, five-line support.
- Price range: £200–£250.
Choosing the right VoIP phone handset depends on your business size, budget, and communication needs.
A VoIP phone handset is an essential investment for businesses looking to enhance communication, reduce costs, and improve efficiency. When selecting the best model, consider:
- Call quality & VoIP features.
- Wired vs. wireless options.
- Compatibility with your VoIP system.
- Budget & long-term savings.
By choosing the right VoIP handset, businesses can future-proof their communication system and stay connected with clients and teams effortlessly.
Upgrade Your Business with a VoIP Phone Handset Today
At Digi Toolbox, we provide expert VoIP solutions tailored to your business needs. Contact us today to find the perfect VoIP phone handset for your office.
📞 Phone: 01489 297070
📧 Email: [email protected]
📅 Book a Meeting with a Specialist
FAQ
1. What is the best VoIP phone handset for a small business?
The Yealink T54W and Grandstream GXP2170 are great options due to their affordability and business-friendly features.
2. Do VoIP phone handsets work with any provider?
Most VoIP phones are SIP-compatible, meaning they work with various VoIP providers. Always check compatibility before purchasing.
3. How much does a VoIP phone handset cost?
Prices range from £50 to £300, depending on features such as HD voice, call management tools, and wireless connectivity.
4. Can I use a VoIP phone handset at home?
Yes, VoIP handsets are perfect for home offices and remote workers, as they connect via Wi-Fi or Ethernet.
5. Is a handset better than a traditional landline?
Yes! VoIP handsets offer lower costs, better call quality, and advanced features that traditional landlines lack.
